Legal
Terms of Service
Last updated: May 2026
1. Acceptance of terms
By creating an account or using GSTShield (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. GSTShield is operated by Aurum Digital ("we", "us", "our"). These terms constitute a legally binding agreement between you and Aurum Digital.
2. Description of service
GSTShield is a cloud-based platform that helps Indian Chartered Accountant firms automate GSTR-2B reconciliation, identify ITC mismatches, and send vendor follow-up reminders via WhatsApp. The Service connects to the GSTN via a Government-licensed GST Suvidha Provider (GSP) to fetch GSTR-2B data on your behalf.
3. Account responsibilities
You are responsible for: • Maintaining the confidentiality of your account credentials. • All activity that occurs under your account. • Ensuring that your use of the Service complies with applicable laws, including the Goods and Services Tax Act, 2017 and the Information Technology Act, 2000. • Providing accurate and current information when creating your account. You must not share your account credentials with individuals outside your CA firm. Each account is licensed for use by a single firm.
4. Subscription and billing
GSTShield is offered on a monthly subscription basis. By subscribing, you authorise Aurum Digital to charge your payment method on a recurring monthly basis via Razorpay. • All prices are in Indian Rupees (INR) and inclusive of applicable taxes. • Subscriptions renew automatically unless cancelled before the renewal date. • You may cancel at any time from your account settings. Access continues until the end of the current billing period. • We do not offer refunds for partial months or unused periods. • Plan upgrades take effect immediately and are prorated to your current billing cycle. We reserve the right to change pricing with 30 days' notice to your registered email address.
5. Free trial
New accounts receive a 14-day free trial with full access to the features of the selected plan. No credit card is required to start a trial. At the end of the trial period, you must subscribe to continue using the Service. Data is retained for 30 days after trial expiry before deletion.
6. Acceptable use
You agree not to: • Use the Service for any unlawful purpose or in violation of any GST regulations. • Attempt to gain unauthorised access to the Service, its servers, or any related systems. • Use the Service to send unsolicited commercial messages (spam) via WhatsApp or any other channel. • Reverse-engineer, decompile, or attempt to extract the source code of the Service. • Resell, sublicense, or otherwise make the Service available to third parties without our written consent. • Use one account to serve multiple independent CA firms who are not part of your practice.
7. Client data and GSTN compliance
You represent and warrant that you have the legal authority to access and process GSTR-2B data for each client GSTIN added to the Service. By adding a client GSTIN, you confirm that you hold a valid Letter of Authorisation (LoA) or equivalent authority from that client to access their GST data. GSTShield processes GST data exclusively through MasterGST, a GSTN-licensed GSP. We do not access the GST portal directly on your behalf beyond what is permitted under GSP regulations.
8. Intellectual property
The Service, including all software, design, content, and documentation, is owned by Aurum Digital and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service during your subscription period. Your data (client GSTINs, purchase registers, reconciliation results) remains your property. We do not claim any ownership over it.
9. Disclaimer of warranties
The Service is provided "as is" and "as available". GSTShield is a reconciliation assistance tool only. It does not guarantee that reconciliation results are accurate, complete, or free from errors or omissions. You must independently verify all data, figures, and outputs produced by the Service before filing any GST return, making any ITC claim, or taking any tax or legal action. GSTShield is not a substitute for professional tax advice, and Aurum Digital is not liable for errors, omissions, or discrepancies in reconciliation output. We do not warrant uninterrupted availability of the Service. Scheduled maintenance and third-party GSP downtime may occasionally affect sync functionality.
9A. Data accuracy and your responsibility to verify
GSTShield processes data as provided by you and third-party APIs (including MasterGST/GSTN). We do not guarantee the accuracy, completeness, or timeliness of any reconciliation result. Always cross-check all output with your official GST portal records before filing. Aurum Digital bears no responsibility for financial losses, penalties, interest charges, or legal consequences arising from reliance on GSTShield's reconciliation output without independent verification. The onus of ensuring the correctness of all data submitted to the GST portal lies solely with you and your client.
10. Limitation of liability
To the maximum extent permitted by law, Aurum Digital shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of ITC claims, penalties assessed by tax authorities, or data loss. Our aggregate liability for any claim arising under these terms shall not exceed the total subscription fees paid by you in the three months preceding the claim.
11. Termination
We reserve the right to suspend or terminate your account if you violate these Terms, fail to pay subscription fees, or use the Service in a manner that could harm other users or Aurum Digital. You may terminate your account at any time from your account settings. Upon termination, your data will be deleted within 30 days.
12. Governing law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
13. Changes to these terms
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Contact
For questions about these Terms, contact: Aurum Digital support@gstshield.in